Tuesday, January 1, 2008

Blue Goose Cantina Plano Dec 18th 2007

T and I went to lunch at the Blue Goose Cantina (Tex-Mex) in Plano. We made a point to go early when most lunch specials are in effect. We wanted to get out for no more than a ten spot each. Upon entering, the smell of Mesquite smoke was both appetizing and memory triggering. It smelled like the original “On The Border” in Addison back in the late 80’s. Back then it was always fresh, delicious, and consistently so. Needless to say I was a bit excited about the meal to follow.

We sat down and were reluctantly greeted by our “Server”. We inquired as to the times of the lunch specials (It was 1:58). She replied “Like, um I think they end at two, not really sure” At this point I was interested to see if as a server who wanted to get a tip, she would offer the lunch special menu anyway, she did not. We both ordered beef fajita quesadilla appetizers trying to stay within budget. I figured the lovely smell of mesquite smoke would translate to a nice flavor in the meat. The quesadillas came with the option of green chilies and being a chili pepper lover I did not hesitate to add them as did T.

We ate our first bowl of chips and salsa (Mediocre at best) while waiting, also polishing off our beverages. We literally did not see more than a fleeting glimpse of our server until she brought the food, at which time she said “"Whoops! I checked and the lunch specials were till 2:30" Whoops!?! Yea a guess it was tough luck for me and T. That!, is appallingly bad service.

Now the food: Beef Fajita Quesadillas from the appetizer menu.

First of all they came in one tortilla folded over, as apposed to the traditional one on top of the other method. So the ingredients were bulging and oozing out all over the place. This was sloppy, thrown together, poor excuse for a quesadilla.

When I tried to pick it up, it fell apart, why? Because they put the green chilies (disappointingly canned and pickled ones) on without draining them! So I had to eat my soggy mess with a fork. The meat was tough and tasteless; it had absolutely no hint of mesquite smoke flavor. We commented that they must light mesquite incense in the back to make you think they are using it to cook the food, LOL.

Overall a very poor experience, we will not go back to that one.

Follow Up: I had gone to the Blue Goose Cantina website and posted my concerns on the feedback page. I received an Email from the District Manager of BGC. He apologized and said he would send out a gift certificate so they could have another chance. That was Dec 20th, so far no mail for Dave!

Will post follow up upon further review.

Food: F

Service: D-



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